Error message

Deprecated function: The each() function is deprecated. This message will be suppressed on further calls in menu_set_active_trail() (line 2405 of /home/uonbiac/public_html/partners/cec/includes/menu.inc).

CIEC Staff

At the CEC we go beyond our ways in order to offer a personalized experience. We appreciate the fact that customers are demanding more from digital interactions and that they expect the best deals and appropriate helpful content to help them make informed decisions.

We provide our customers with outstanding services that are essential in building customer loyalty and a long lasting brand. Our customers need their experience to be individualized based on their specific needs. To us, it’s a business mind-set that must permeate across every department in the University. It’s a long-term strategy that requires support from all University Stakeholders.

The ultimate metric that matters for personalization is not so much conversions or revenue today but rather, customer lifetime value and experience. We echo the words of Sir Richard Branson “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways”.

Meet our Team